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Call and message logs aren’t working AGAIN

Why do I always have problems seeing call and msg logs. And then when I do it’s not up to date, it will be a day or two behind! My Verizon app is up to date, but this happens 80% or more of the time! It will say, “there is no call log”, when you know there absolutely is! Frustrating is an understatement, (they made me change what I originally stated)!!! Come on Verizon, I’ve dealt with this for the last 2 years, get your sh!t together!!

Comments

Verizon_Support

Oh, no! Have you tried accessing from the website?

~Geo

CSR456

Yes, I’ve tried accessing from the website, it doesn’t show me my call or message logs for today or yesterday. (The current.) The only thing I can see is my last statement logs and previous statement call and message logs. I can see the data percentage used… for web, social, nav, etc. But that’s all I see?

Verizon_Support

We appreciate the additional details. At the moment, there is a known issue with viewing your usage. Rest assured, our team is aware of the issue, and working on getting it resolved.

~Freddy

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