How do I find the compass on the Verizon app?
Cfs4
Newbie

How do I find the compass on the Verizon app? That I use to walk around the house and find where the best signals coming from.

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3 Replies
vzw_customer_support
Customer Service Rep

Great question! From the My Verizon app, you would need to pick the Home option under Account. From here you would go to the "Manage Home" option, then select "Manage Equipment". Once there, you would pick the option that says "Want to move the Internet Gateway?" and the compass will be under that selection.

~Freddy

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Kcommon
Enthusiast - Level 1
  • I followed the directions the Verizon rep supplied and there is no option for Want to move the Internet Gateway. 
  • There are new cell towers in my area and I'd like to see if there is a better signal for my gateway. 
vzw_customer_support
Customer Service Rep

We are here for you. Could you please provide more details as to what you are trying to do? ~Geo

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