How to know my account is working

GWSuper
Newbie

I want to make sure that my account that is “made” is actually active before the date 5/22/25 for the future.

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1 Solution
SynthpopAddict
Champion - Level 2

If you don't have any Verizon services yet, but are planning to later, wait until your services are working before registering on My Verizon.  Otherwise, you'll get a guest account which can't have anything linked to it.  If you currently have a guest account, register on My Verizon with either your Verizon mobile number, your User ID (Fios), or the "phone number" of the internet gateway if it's 5G Home Internet once your Verizon service(s) go live.

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I'm not a Verizon employee, just another customer trying to help.

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1 Reply
SynthpopAddict
Champion - Level 2

If you don't have any Verizon services yet, but are planning to later, wait until your services are working before registering on My Verizon.  Otherwise, you'll get a guest account which can't have anything linked to it.  If you currently have a guest account, register on My Verizon with either your Verizon mobile number, your User ID (Fios), or the "phone number" of the internet gateway if it's 5G Home Internet once your Verizon service(s) go live.

-------------
I'm not a Verizon employee, just another customer trying to help.