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I'm trying to link my Verizon account to Ticketmaster but I keep getting the same error message. It tells me that I need to be an account owner or an account manager to proceed. However I am the account owner, I opened the account, I'm the only one on it, so this makes no sense. I'm trying to get concert tickets during the presale so this is time sensitive. Any help would be appreciated.
Solved! Go to Correct Answer
Hello, manana11. Help is here to ensure you get the assistance you need and deserve! Please be sure to contact our myAccess assistance by dialing 866-895-5579.
-Natasha
If you're a prepaid customer, then your Verizon account isn't eligible for Verizon Access.
If you're postpaid, but were using the older Verizon Up program, that got replaced by Verizon Access. I'm prepaid so don't know how these things work but maybe you need to update your account settings to get into the Access program?
Hello, manana11. Help is here to ensure you get the assistance you need and deserve! Please be sure to contact our myAccess assistance by dialing 866-895-5579.
-Natasha
Start a new topic or ask questions in the open forum.
