Payments

[Eburgess]

I've been trying to make a payment with checking account and cards and nothing. Is anyone having the same issue?

[SynthpopAddict · Accepted solution]

My autopay processed without issue just a few days ago.  If you are on autopay, did the transaction bounce for some reason?  Because if so, the system cancels your autopay and you're not allowed to sign back up for autopay for 6 months.  I wish there were a way around this ban, because glitches can happen, but it is what it is.

Otherwise, some things to check are:

-If you recently got a new credit or debit card or made some other changes with your bank account, go into My Verizon and delete your current payment method, then re-enter the payment method, because Verizon's system doesn't automatically keep track of card expiration date and CVV number updates.

-Bill payments can be made by dialing #PMT, using the one-time bill pay site,

 https://www.verizon.com/digital/nsa/nos/ui/payment/otp/login#/

going to a corporate Verizon store, and there are probably some other means which I missed (but you can search the main Verizon website for "pay bill" and assorted options will come up).