Forced to enter user name and password and re-establish Face ID twice. Now can’t use Verizon Dollars for the second month in a row. Verizon knows there’s a problem with Verizon dollar redemptions,how about fixing it
Hello, Rdeg, we want to help ensure you are able to manage your account and use your rewards! You mentioned you were running into an issue with the My Verizon app. Have you been able to successfully sign in? Can you tell us more about the issue you're running into as far as your Verizon Dollars?
-Lauren
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