The Community is in Read-Only Mode as we get ready to unveil a brand-new experience. Stay tuned - something amazing is on the way!
When I try to block a number under "Block calls and messages" I get the error "We are unable to block (number) on this device(s): (my phone number)". But I get the same error with my phone number no matter what phone number on my account I'm trying to block it on. I get the error in the MyVerizon App and on the website.
This same problem was described in a thread with the title "Unable to Block Number" that has since been closed.
Please have a technician contact me via private message to step me through resolving the problem.
We are here to support you. Sending you a Private Message now.
-Cryssie
We sent a Private Message to continue the discussion related to receiving the error when trying to add numbers to block calls and messages. This issue is specific to an individual account, so we will need to continue in Private Message to fully resolve the concern. Please contact us if you still need support. -Dee
Start a new topic or ask questions in the open forum.
