Hello, Verizon credit card website has issues, their customer service is useless, for anything they say, they can't help). Here is my current situation, I schedule payment for on 31, funds to be withdrawn 2 days later for my monthly verizon credit card payment. Synchrony instead of drawing funds on schedule time, they immediately submitted ACH request to my bank and with drawn funds. Amazingly they submitted another ACH transfer for the same bill (that I already) paid 3 days later. When I called synchrony (both Chat, and phone), they refused that it is even a problem. I literally had to scream at them to even listen and investigate the problem. Finally they say I am getting charged twice but they can't help even though they got the payment, so I asked them to cancel the latest one since it is a ACH request. To this they say they can't? even though this is clearly their problem. How can anyone charge twice for the same bill, even after getting the payment before time? I am having nothing but problems with this card and the only reason I have this card is because of verizon mobile! anyone else have experience this problem and also does Verizon even care to fix issues like this?
