This is really upsetting me, I'm trying to get back in my account because I forgot my password, so then I put my exact number then my exact zip code and it still says I'm not in their records, I just bought a pre paid plan on Christmas so I should be in their books yet for some stupid reason I'm not. Is there anyone that can help me?
Hello, we understand the importance of being able to log in to your My Verizon Account. For furhter personalized support, please send us a Private Note, so that we can better assist you.
*Ashley
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