Where do I report incorrect map information for a Verizon store location?

Don't know where this question goes. In a nutshell, I regularly drive by a certain area which Verizon's store locator map says a corporate Verizon store is located, but I can absolutely say there is no store there. I think it used to be there several years ago, and then moved. The address given for this store comes up on the other side of town when I look it up elsewhere!

Accepted answers

SynthpopAddict

I finally realized after "curious clicking" that the "feedback" section being referred to is, indeed, the "reviews" section. So I put my commentary there for the store in question. Still seems odd to have to do it that way though. Also, the review site DOES show the correct map location, but the main store locator website still does not. Strange.

SynthpopAddict

Update: After submitting feedback in the "reviews" section for the store in question, the map location was corrected within 24 hours. The "review" did not get published, which is what I would expect since it was not an actual review of the store. But thanks Verizon for fixing the map discrepancy!

All comments

Verizon_Support

Hello SynthpopAddict, and we're sorry to hear the store locator is not providing you with accurate information regarding the store. For this we recommend to access our website.: http://spr.ly/660104L8X

Here you can tap on the "Feeback" option and provide the details of the store in question. We do greatly appreciate you bringing this concern to our attention.

-Art

SynthpopAddict

Thanks, but I don't see a "Feedback" option anywhere on the store locator website? When I typed in the ZIP code or city of this particular store using the link provided above, it only wanted me to login to my account. There is a section for leaving a review of a store location, but I don't think that's the right place to mention incorrect map information.

SynthpopAddict

VZ_jenn

Hi SynthpopAddict, Thank you for the update and for submitting this helpful feedback to Verizon!