iPhone 14 shipping date?

[barberJeff]

Is there an estimate when the new iPhone 14’s should ship? My expected delivery date is 9/16, but some people are already having their phones shipped to them as of yesterday. I ordered a white Apple iPhone 14 Pro Max  256gb. Has anyone had theirs ship yet?

[vzw_customer_support]

We know you are anxious to get your new phone, barberJeff. It’s always exciting to get the latest and greatest phone. That is the expected shipping date. If it ships earlier you will get an email with the tracking number. You can also check the status of your order here: http://spr.ly/6602MuVRk

-Jason

[Brooksypooh82]

I got the same as you the 14 pro max 256gb silver and mine Verizon app says mine should be delivered on Friday but when I check my order number without logging in it says it ships Friday. Your probably in the same boat as me you will see it next Tuesday. I called Verizon customer support and the lady said on her end it shows miejs gonna ship the 16th. But she said to keep a eye on my email. Let me know what you find out. Just wanted to give you a update on my situation as it is much like yours. 

[jcoop269]

Same here.  I’m a little annoyed this year as VZW typically ships them to arrive by the launch date, even to the extent that they go out days early and the carriers (FedEx and UPS) hold them until launch day, but this year they’re being lame.  I’m not sure if it’s due to issues previous years or what, but despite throughout the entire ordering process, mine showing delivery by 09/16, the second I hit submit, it changed to delivery by 09/20.  So basically, I should have just ordered from Apple directly as VZW has let me down.  I ordered the 256gb Space Black/Gray Pro Max (whatever it is this year).

[Thedirtlife]

Same here I called and asked and they acted brand new. Yes they always have shipped and we received it by launch day. Not this year I guess should have got it from somewhere else. T mobile is even getting theirs by tomorrow 

[MrMatt7]

I ordered two of the iphone 14 pro 256gb back on November 3…  still waiting. Not happy. 

[vzw_customer_support]

Oh no MrMatt7! We are concerned to learn that you have not received any information about your new device yet. Have you receivd any order information since placing the order by chance?

-Candice

[MrMatt7]

I have the order receipt and confirmation but thats it. The order is just sitting there unfilled.

[vzw_customer_support]

Oh, no! We would be more than happy to assist you with tracking your order. Please send us a PM so we can help. 

*Cassandra

[MrMatt7]

I would rather it NOT be made `private`. I would rather it show up in `my orders` as SHIPPED! VZW has saturated the airwaves with iphone 14 advertisements for months that they cant deliver on or even follow up with the victims that have placed orders. Christmas has already been ruined, super disappointed after being a customer for 15+ years. If you dont have a tracking number - dont reply. I dont need to hear an excuse about `supply chain issues'.

[vzw_customer_support]

We do want to ensure you receive the assistance you deserve! You can also reach out to our Sales team, and they would be more than happy to assist with locating your order for you. They can be reached at 800-256-4646 and are open from 8am until 10pm EST, except on Sundays when they open at 9am EST. *Matthew

[MrMatt7]

You have my number... have them call me while I still a VZW customer... when they are available of course. I have already called and talked to them last month. 

[vzw_customer_support]

 We are happy to assist you here on Chat, or you can schedule a call back request through the app. Let me know if you would like my help. I will be on stand by.

*Heather

[MrMatt7]

The iphones should be free at this point for `pain and suffering`, not to mention the embarassment of Christmas morning. Nothing like telling family members- `checks in the mail`! Bottom line, dont advertise and take $ for what cannot be delivered = bad business! 

[MrMatt7]

I ordered these iphones over two months ago...

[vzw_customer_support]

Hi there. Any order that does not complete within 7 days does auto cancel. I am sorry for any inconvenience this may cause. Let us know if you want to place the order again. We are happy to help!

*Heather

[MrMatt7]

So… the order has been cancelled? Why is it still in my orders? Why didnt someone reach out to me saying it had been cancelled? Why didnt i even get an email or text message that there was a problem fulfilling the order? Why is it still in ‘my orders’?