The following message has appeared on my Fios account for over a month now and is preventing me from upgrading:
Your order is pending
Thank you for placing your order.
Your current plan will be updated in about 5 minutes, and you may then place any additional orders.
I have already contacted support more than once and no one knows how to fix this problem but they simply offer to do any changes manually...
I saw some similar issues in this forum but the topics were closed or for some reason I couldn't comment on them, so I created a new thread hoping someone here can help me to finally fix this issue. Please help clear this mystery pending order!
Start a new topic or ask questions in the open forum.
