Delayed order

[Trinklerjen]

I ordered 4 phones on Saturday and I was told it will be shipped the next day October 6 and the order status says tracking information will be updated soon and when I checked my order status through virtual assistant it’s saying order delayed why please???

[vzw_customer_support]

Staying on top of your orders is always important. If you still have questions about your order, let us know, and we'll be glad to help out.

~Freddy

[Barbarossa915]

So when did it ship for you? Mine says delayed too, and i think its because i ordered on christmas?

[vzw_customer_support]

Hello Barbarossa915. You can view the status of your order in the My Verizon app anytime. The holidays are a busy time and there may be delays. If you're still having concerns, I'm sending you a private note were where we can discuss this in more detail.  -James

[Mirrah27]

I'm having this same problem. I order it in the 4th, supposed to be shipped on the 5th currently the 7th & it's still delayed. Virutal assistant is no help.. Can a live person contact me please.