5G Home Plus Promo
kennedy1999
Newbie

Has any one who claimed 5G Home Plus promo in December for a XBOX series X, $200 Amazon Gift Card, and a $100 Verizon gift card received any of the promo?

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4 Replies
vzw_customer_support
Customer Service Rep

Hello, kennedy1999, we know it's important that you receive your promotions. Were you able to claim your offers for the Amazon gift card, Xbox, and Verizon gift card? If so, when did you claim these offers?

-Lauren

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kennedy1999
Newbie
Spoiler
I was able to claim the Xbox but I was never notified that it was shipped so it was sent back and not delivered. I have no update on the gift cards I only got to claim the Xbox because it was an option in the Verizon app. I was supposed to hear from support last week after my request was escalated but never got a call or any other type of communication.
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vzw_customer_support
Customer Service Rep

Although some escalations can take 4-6 weeks to be fulfilled, we can definetely verify the status of your request. We sent a Private Message to further assist. ~Geo

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kennedy1999
Newbie

I only got to claim the offer for the Xbox on Jan 22nd. The gift cards never showed up on my MyVerizon.

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