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When I submitted a ticket with UDIG and Verizon has underground utilities in the area, they always responded with, "DESIGN CONFLICT, PLEASE SHARE DESIGN DRAWINGS WITH OUR ENGINEERING DEPT. UTILITY OWNER WILL ATTEMPT TO CONTACT YOU." Never once have they tried to contact me. When I call the contact they gave me and send him an email with our limits or design drawings for any records they may have, I'm met with radio silence. Is there a better way of contacting them, and getting the information I need?
Hi NoahWolves,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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