I'm unable to receive the verification texts to login to my account as the only phone on my account has SMS disabled. I tried calling support but they were unable to help.
We're terribly sorry for the issues you've encountered. Have you tried to go to a corporate store with a valid ID to have the SMS feature enabled?
~Ivone
We are still here to provide support. If you prefer, we do have other support channels that you can reach out to for assistance. You can review all of our support options here: https://www.verizonwireless.com/support/ ~Peter
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