Account is suddenly unlinked

AshantaK
Newbie

I can’t login to my Account all of a sudden! Tried to look at my bill overview and behold! My account is unlinked for some odd reason! I tried to link my account back it’s asking me to do all this verification, asking me to change my password. And then it asked me to change my password again and again and again! Tried to get in contact with support but the app won’t let me do it! It won’t even respond when I click on ‘Chat with us’ 
How did my account get unlinked in the first place! 

0 Likes
Reply
1 Reply
kh_jenn
Moderator
Moderator

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.

0 Likes
Reply