I'm a current Verizon 5G home internet user. I'm switching email providers and will be taking my time throughout 2024 to do so. I have access to both my old and new emails.
when attempting to use Verizons myverizon.com profile/email change utility, it never sends the confirmation email to my old email address. I've checked all spam/junk filters. I've tried this multiple times over the past 2 months.
also, while I understand a time limit in performing this request, 120 seconds seems a little small given the fact that sending an outbound email for confirmation/validate is reliant on the internet and OTHER mail servers ... most other companies using such validation have a 10 minute more realistic limit
TJFDenver, we're sorry to read about the issue with changing your email. Are you receiving the email very late or not at all? ~Peter
it never sends any email ... checked all folders/filters/spam/etc ...
same w/password reset ... never sends an email ... obsurd
We're sorry to hear that you're having problems changing your e-mail. We'd love to help and will send you a Private Message shortly.
~Jesse
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