I am having trouble redeeming my free Samsung Chromebook. It says the discount will be applied at checkout however, when I get to the checkout page it is showing I owe the full price of the chromebook and it is not adding the discount. It also says "We have removed your previously selected offer because you chose a better deal". However, I have not selected anything else from Samsung. I just want the offer I was promised for being a Verizon customer. Samsung support has not been any help.
Has anyone else has this issue and had it resolved?
It's our priority that you receive the promotion that you qualify for and deserve, and we are here to help. We sent a Private Message to further assist you. ~Geo
We are standing by to help. Please send us a private message. -Joe
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