Verizon has the worst customer service and care technicians I have ever experienced . None of the technicians have the same responses and they will only help if it is convenient for them!! 2 phones I have had that randomly stopped working and they do NOTHING to make that right!!!!! One person says they are sending a free replacement and then the next gets to make their own decision to say no. Then they proceed to block my chats. I am VERY unhappy with Verizon!
Wer'e sorry to hear that you two phones stopped working. We want to make sure you get the help you need, and we're here for you! What model phones are you having issues with? What happens when you try to use them?
~Jesse
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