I was travelling and for the first time in my decades of being a Verizon customer ran out of data. I had no way of logging into my account to get a data boost because Verizon would send me a "push" via text and my text was cut off, nor did I have a way to call Verizon without logging in to get the data boost. Instead I was literally lost. I had no way of calling anyone or finding my lodging. There should be a way to call or contact Verizon when data is lost.
We've also not used all our data each month for years, so why wasn't there any roll over data? And a correction to my first complaint: when I finally was in a place that had wifi, I was able to get two boosts, but when I travelled to my next destination I didn't have wifi and was completely cut off.
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