My father died nearly a year ago. You sent me a box to return his phone. Now you’re sending his bill to my address. No one at your customer service number appears able to stop this.
Please accept our sincere condolences. We know that during this time it is difficult to deal with situations with our service, and we want to make sure that we can review the best solution for your situation. We will be sending you a Private Note to closely review your case.
~Maria
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