Hi, I am Power of Attorney for a Verizon Fios account holder. I need online access to manage the account. When I search for support on this topic I am only able to see instructions for submitting documents to Verizon Wireless. The account holder, my Aunt, has a landline and does not have a wireless mobile number. What is the process of submitting the Power of Attorney I have and any other related documentation so I can access her account?
Thanks,
Mark--
Hi janmarkoconnor, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.
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