Free Samsung screen broken

jfb4l93
Newbie

The free tv I received has pixel issues on the whole right side and a line right through the top go the screen.  How do I get a replacement?

I also tried 5 times to get the $50 Verizon card and every time I clicked on it an error page would pop up so I still haven’t received what I was promised.

please advise as I shouldn’t have to be dealing with these issues as a new customer that has zero issues with Comcast!

0 Likes
Reply
1 Reply
Mfaiz
Moderator
Moderator

Hi @jfb4l93,


Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you

0 Likes
Reply