Gave my number away
Enthusiast - Level 1

My wife surprised me with a new phone with a 212 number. She knows it’s impt because of being a high profile real estate agent in NYC. Less than 8 hrs later, my number was changed. Contacted customer service and nothing. No apology, nothing. Then I said I would be telling my friends(close to 50+ to cancel their service and was told nothing. NYC clientele will NOT answer phone calls from any number but a 212 number. I can not wait to cancel this service. Unprofessional, no empathy, just nothing. Livid isn’t the word to describe how I’m feeling

1 Reply
Customer Service Rep

We certainly understand the importance of having your number, especially when in the real estate business, Krysys. Let's see what we do to help, and earn your continued business. Please be on the lookout for a private note from us.