How do I request Verizon to remove my phone number from system

[YFZ939]

I created an order online with porting in my phone number in. But did not end up activate at all. Order was cancelled.

However, now Verizon thinks my number is here and cannot do other trades. How to get it removed from system?

https://www.verizon.com/switch-to-verizon/check-status/

[vzw_customer_support]

Thank you for joining the Verizon family. We want to make sure that you are properly assisted while transferring your number to us. Since your account has been created yet, we would like to ask you to please call our Sales department by dialing 800-256-4646. This specific department will definitely be able to provide you with the correct assistance in order to complete your order and process your trade-in. ~Geo