Insecure boyfriend broke 3 of my 5 devices.

Layneah
Newbie

Boyfriend broke my pixel fold google watch and the iPhone I bought for him. All I have is my iPad and hot spot internet box. Locked out of my accounts bc they keep wanting to verify my phone or email by sending a text to phone. His iPhone is still working but shattered screen. Been trying t9 trouble shoot that to use as my known device but must be getting old. Can’t seem to get anything figured out. Ideas on where to start?

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SynthpopAddict
Champion - Level 3

Sorry to hear your stuff got destroyed.  You would have to call Verizon and use your account PIN to verify for account access, if the phone which the 2FA is being sent isn't working.  Or visit a corporate Verizon store with a valid ID, explain the situation, and someone should be able to get into the account.

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I'm not a Verizon employee, just another customer trying to help.

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1 Reply
SynthpopAddict
Champion - Level 3

Sorry to hear your stuff got destroyed.  You would have to call Verizon and use your account PIN to verify for account access, if the phone which the 2FA is being sent isn't working.  Or visit a corporate Verizon store with a valid ID, explain the situation, and someone should be able to get into the account.

-------------
I'm not a Verizon employee, just another customer trying to help.