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I didn't get the return box or code. Service turned off 2/5. I need to retun this modem.
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Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.
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We should be able to help with that pretty easy! Please reach to us via social platforms where we can access the account and that would be either twitter.com/VerizonSupport or Facebook.com/Verizon for 24/7 assistance. Talk soon! ^WXW