My outside cable box was left open / unbolted following a recent visit by a tech to upgrade my internet. I cannot get it re-closed / reattached myself and the main bolt is missing. I would like to have a Verizon tech come out and re-close the cover (or possibly even remove the box if all the cable hookups are old)
Hi rmccullough12,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
Thank you.
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