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25+ years a loyal customer, but yet they raised our plan price because we have an old plan that they don't offer anymore. Nevermind that we don't need all the extra plan time, unlimited data and so forth. Then they want to offer you a loyal customer discount that just barely covers the price increase. Verizon doesn't care, they just want their money and they won't be getting mine for much longer. Time for a new provider, which is a shame after all these years.
Hi there! Thank you so much for being a loyal customer for over 25 years. We truly appreciate your business. We would love to help out to ensure you are on the best plan. Send us a PM so we can get started.
-Cynthia
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