messages
DrummerMan
Enthusiast - Level 1

my Phone Screen is cracked and un-readable. How can i read my messages on my account page after logging in

 

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vzw_customer_support
Customer Service Rep

We're sorry to hear that your device's screen has cracked and is unusable, DrummerMan. You may be able to view your messages online, but it may require a notification sent to your device to log in. You can follow these steps to text online: https://www.verizon.com/support/knowledge-base-217522/

 

Also, did you need to review replacement options? Please let us know and we would be happy to review them with you.

-Joseph

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