verizon 1 ID

wgw1
Newbie

How do I disable 1 Verizon ID?  I selected 1 Verizon Id to combine tv and wireless and now all sign ins have to go through my granddaughters phone number which I do not have access too.  I did not have that problem when the accounts were separate.  Thanks,  I've spent 3 hours with support and they have not been able to change it back. 

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vzw_customer_support
Customer Service Rep

Hello there! We understand you want to disable Verizon ID, and we're here to help in any way we can. Can you please send us a private message so that we can try and further assist? 

 

~Ivone

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