Account Open Information
MommaLode
Newbie

I need to have  Verizon send me the information of when my account was first created, I know it was in 2007. Apparently everyone in customer service knows it was 2007. But that is all the information they can provide me. What I would like is the date, the place, the name that it was created under and the phone number. it was a family plan, then, and it expanded since then.

This should not be that hard for me to get. Especially since I know the answers to all those questions 

all I need is a document from Verizon, a PDF, whatever, showing that information.

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4 Replies
vzw_customer_support
Customer Service Rep

Hello MommaLode, being on top of your service is vital, especially if you are looking to get your initial account set up information. We are here to help.

 

You can view your order history, through your My Verizon: https://www.verizon.com/support/knowledge-base-209511/

 

We sent you a Private Message. Please review at your earliest convenience.

~Gilbert

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MommaLode
Newbie

As per your instruction, I am replying to this post. Not sure if this is what I’m supposed to do. 😀

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MommaLode
Newbie

Also, looking through my history accomplishes nothing. I am looking for the information that shows when I opened this account, the name the account was opened in, the phone number the account was opened in, from 2007.

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MommaLode
Newbie

It says, for documents older than 18 months, call a number. Which I did. They can’t help.

 

can you?

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