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Hi - I'm looking to view the current month's origination information for phone calls made. I realize these are not GPS tracking and are cell tower related so aren't exact, and I see origination on my previous month's billing detail PDF. I am looking ot see this same "origination" data for calls made since my last bill. I found previous posts that stated that in order to view the origination data for the current month's usage you had to download the data and origination would show up in the spreadsheet received, but that doesn't appear to be true. (Or has changed since someone last posted about this.)
I'm not looking at spying or anything, but last month Verizon charged my daughter for a call from PA (USA) to Australia when she was never in PA. She is in Australia until November and is on a specific plan to allow her to make calls from there to here and around that country. Since it was a Wifi call, it appears that it picked up the ip of a PA address and they are counting those as calls SHE MADE from the US even though the very next call shows her origination is Australia. (Wild!) I want to stay on top of this and report anything strange the minute it appears so am interested in looking at the usage orignation data every day for new oddities.
Thank you.
We want to make sure you have access to all the details, and it sounds like you're looking in the right spot. The origination will show in the PDF of the call logs when the bill prints. Send us a Private Message if you need any help breaking down or looking into the details.
-Cait
Hey there! We sent a Private Message to continue the discussion related to your request to view your detailed call log. Since we will need to review your account specifics, we will need to continue in Private Message to fully resolve the concern. Please contact us if you still need support.
For questions regarding expectations when you travel abroad, please visit https://www.verizon.com/support/international-travel-faqs/.
-Necia
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