Cannot receive or make calls from my Pixel 7. Account is not delinquent.
BCSiler
Newbie

Cannot receive or make calls from my Pixel 7. Account is not delinquent.

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Re: Cannot receive or make calls from my Pixel 7. Account is not delinquent.
SynthpopAddict
Contributor - Level 3

The one and only time this happened with my phone (I have a different make and model entirely), restarting the phone worked.  My phone was NOT in SOS mode at the time, simply glitched with my old carrier for whatever reason.

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I'm not a Verizon employee, just another customer trying to help.

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Re: Cannot receive or make calls from my Pixel 7. Account is not delinquent.
vzw_customer_support
Customer Service Rep

Oh, no! Dealing with technical issues can be frustrating, especially if you cannot make or receive calls from the Google Pixel 7. Verizon is here to help.

 

If you encounter any tech issues in the future, do not hesitate to use our Troubleshooting Assistant for further support: https://www.verizonwireless.com/support/troubleshooting/.

 

What exactly happens when you try to make/receive a call (dead air, busy signal, error message, etc.)? When did the problem start? What recent changes have you made (relocated, new phone, software update, etc.)? Any other issues (texts or data)?

~Gilbert

Re: Cannot receive or make calls from my Pixel 7. Account is not delinquent.
SynthpopAddict
Contributor - Level 3

The one and only time this happened with my phone (I have a different make and model entirely), restarting the phone worked.  My phone was NOT in SOS mode at the time, simply glitched with my old carrier for whatever reason.

-------------
I'm not a Verizon employee, just another customer trying to help.