Hello I was on chat today trying to get some help and everytime I try to talk to a rep it would say sorry message didn’t go though sorry message wasn’t sent
why would this happen
You weren't connected to the live chat for some reason. If you don't get a response from one of the Verizon reps who hang out at these forums, try calling instead.
Hi Chriz420,
I'm sorry that you haven't been able to get the assistance that you needed via our Messaging platform however we'll be more than happy to address your concerns! You can also contact us at 800-922-0204 if you would prefer to speak with a live agent over the phone. Can you tell us more about the issue that you were attempting to get assistance with?
-Necia
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