Dropping service, text not going through, cant make calls sos mode

[Mego007]

• For the last three weeks my phone is constantly dropping g call it dont matter if I'm inside or outside.. now I do live in a metal building but for years we just hook up to the wifi to make calls.. nope not anymore dont matter if I'm on wifi or not no calls come in or go out , some sms will come through.. then when it does work it hangs up and just goes it to sos mode only give the no signal.. while I'm still on wifi.. called Verizon did some trouble shoot and still dont work..  never had the issue.. they keeping g going up on the mo try bill and it's like the more they go up the more my service dont work ( nice way of putting it.. any one else have any ideals.. cause I'm to the point we're maybe it's time to go to a diffrent service provider.. I'm not going to keep paying for something I cant use. Open for any tips....

[SynthpopAddict]

If it's only WiFi Calling which you're having a problem with, it's possible you've got an IPv6 conflict.  See the thread linked below:

https://community.verizon.com/t5/Apple/Wifi-Calling-Issue-on-IPv6/td-p/1803522

What's the make/model of your phone?  If nothing at all is working on it, could be the hardware on it is going out.

[vzw_customer_support]

We know it's important that your service works when you need it. Are you only having this issue at a specific location or does it happen no matter where you are? 

-Meg

[vzw_customer_support · Accepted solution]

We had sent a Private Message to continue the discussion related to your service issue. This query is specific to an individual account, so we will need to continue in Private Message to fully resolve the concern. Please contact us if you still need support.