We have extremely slow, to nearly no service on weekends.
North end of 53121 zip code Elkhorn, WI (Lauderdale Lakes area), with iPhone 12pro cell phones.
Needing cell service, we're at wits-end and close to changing carrier service.
The last thing that we want is for you to have issues with your service. Have you tried to restart your device to see if the issue continues? Does this only happen in weekends?~David
Yes we have restarted our phones and it's mainly only weekend.
We also found service to be good the further we drive South (at least 2 to 5 miles).
We have found many other residents within our Condo Association having the same cell issues.
Weird that it's only happening on weekends.
This is mainly a summertime lake resort area, is it possible the local cell tower could be overloaded during heavy part-time weekend use?
If it is, could this be checked for possible repair?
Can Customer Support check with a Verizon Tech on my possible overloaded cell tower comment?
This issue has been very disturbing since we depend on our cell when we're at this location!
Thank you for the information, woodmanrk. Reliable service is a must and we are here to help. We would like to take a closer look at this particular matter. Please send us a Private Note at your earliest convenience to get started. ~Vic
Have had the same issue on Lauderdale Lakes zip code 53121. Have call Verizon several times with no solution. Have been on the Lake for 9 years and a few years back the service was great with Verizon. Not sure what happened and if this has anything to do with 5G but have 6 iphone 14 devices for our entire family and not one gets service. Only solution is to move to AT&T which works great.
