I got the Christmas deal for free iPhone 14 plus and I did everything they asked put my social email sent my Iโd for verification and they still put my order as fraud even called and answered all the questions with multiple customer service people and they all kept saying the same thing I told them I want my money back today or my phone to be processed and on itโs way today or I will be taking legal action they sent me to the legal time and they told me it was processed and then gave me a tracking number called them and it still was saying fraud still waiting to find out if it processed or not Verizon is sc@ms took my $60 and tryna say it will take 7-10 days to refund I need my money today or my phone to be processed if not see Verizon in court
We're sorry to read about the issue with setting up a new account. Please contact our Fraud Prevention team at888-483-7200 for assistance. ~Peter
Been talked to them multiple times Iโm tired of talking to them and they tell me the same shii over and over they say they canโt verify my grandmothers identity with the information given and they canโt disclose anymore information just gon say the same shii again I just want my money back and I want them to put interest on top of my money since itโs taking them 2 weeks for my money
Jacquez11, your time is very important to us and my apologies to hear of this experience. I know this has been a process for you, but you must contact our Fraud Department directly for the assistance you need and deserve. Please call them by dialing 888-483-7200.
-Natasha
You keep saying call them and they are no help. You guys are doing this to customers this just happens to me fraud alert
So what happened because this happened to me Verizon on some shady ish
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