How in the world did you get Verizon to recognize that their service is spotty at best. *611 doesn't work.
The only way that I can get service is by using my home wi-fi connection.
Hello, KS9211. Thanks so much for reaching out as it is always our goal to ensure you have only the best in service with us. Please share more info. I see you stated this happens in your neighborhood. Does this primarily happen while at home? How far from home must you go before you notice a positive change in your service? What is your zip code?
-Natasha
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