My phone just started to tell me I'm making a international call when I'm calling local numbers

Foghorn88
Newbie

Yesterday when I went to make a call to someone in the USA .  It states:  If you are dialing an international number, charges may apply."   Restarted phone which didn't worked.   

6 Replies
vzw_customer_support
Community Manager
Community Manager

Foghorn88 We're sorry to read that you're having issues with making calls. Have you made calls to this number before? Did you include the area code? ~Peter

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vzw_customer_support
Community Manager
Community Manager

Hello, this is a courtesy follow up regarding your International Calling dilemma. Our goal is to provide the support you need. Please reach out at your earliest convenience, so we can be sure we addressed/resolved all your concerns.

~Gilbert

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ALEGRE71
Enthusiast - Level 1

I am having the same issue now suddenly with the samsung phone. Have had the phone since March, no issues until now. Please advised as I do not want to pay for international calls for local calls. 

 

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ALEGRE71
Enthusiast - Level 1

as  of today my hustband's samsung, bought in March, is suddenly doing this. No change to sim card, still in the USA and trying to call me sitting right next to him in the USA and it's saying he's calling internationally.  Anyone get any answers?? 

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vzw_customer_support
Community Manager
Community Manager

Oh no! We are sorry to read that you've been having issues with your calls, we'll be glad to look into this. Could you tell us how are you dialing the number? Does this happen when you manually dial the number as well?

~Freddy

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thatirishguyyy
Enthusiast - Level 1

We are all using the normal way to call: click on a known contact and it calls them. 

 

 

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