Verizon is experiencing a major, nationwide wireless service outage as of August 30, 2025, which has affected tens of thousands of customers across the United States. The outage is being blamed on a software issue and has led many devices to display "SOS" or "No Service" status, which means emergency calls remain possible but standard cellular service is otherwise unavailable.
Outage Details
Outage reports began increasing late Saturday morning, with incidents peaking early afternoon and over 23,000 reports of lost service nationally by around 2:40 p.m. (Pacific).
The disruptions affected large regions across the U.S., including California, Florida, Georgia, Illinois, and particularly the Northeast.
Verizon acknowledged the outage and confirmed a software issue is at fault. Engineers are actively working to resolve it; however, no estimated time for full service restoration has been given as of the latest updates.
Customers are encouraged to check Verizon’s official network status page for real-time updates.
What to do:
Phones in “SOS mode” can still dial 911 for emergencies, even if standard service is unavailable.
Apple and others recommend troubleshooting steps: toggling Airplane mode, restarting the device, checking for carrier settings updates, and installing the latest iOS updates.
Verizon has apologized for the inconvenience and emphasized it understands how important mobile connectivity is.
This is one of the largest Verizon outages in recent history, and many users have taken to social media to report and discuss the disruptions.
