No cell service at work

wl2007
Newbie

I have no cell service at work. I am hooked up to wifi and can only get text messages within the work area. However, anything external, I can not receive text, calls, or personal emails throughout the day. What can I do about this. Verizon needs to step up their game on towers.

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vzw_customer_support
Community Manager
Community Manager

Hi, we want to help and make sure you stay connected. Please meet us in the Private Note sent to further assist you. 

~Gina

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jav6
Champion - Level 3

@wl2007 wrote:

I have no cell service at work. I am hooked up to wifi and can only get text messages within the work area. However, anything external, I can not receive text, calls, or personal emails throughout the day. What can I do about this. Verizon needs to step up their game on towers.


Does your phone not have WiFi caling available?  Verizon cannot control if a building is built such that cellular signals are blocked. One option would be for your business to get an LTE Network Extender for Business to provide a cell signal within the building.

...Just another VZW customer...trying to offer some assistance...
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