Poor Coverage
tullymars
Enthusiast - Level 1

Service in my area has deteriorated substantially over the past year or so. When I look at coverage map, we are 5G Ultrawide and 4G LTE, however outside in real life I barely get 1 bar of either. Inside the house? HAHAHAHAHAHA.  As I stated, previously the service was not this poor, inside or outside. For what I pay this is terrible service! I am less than an hour from NYC, I thought this was the year 2024. Be better, fix this issue.

3 Replies
vzw_customer_support
Customer Service Rep

We know how important it is to make sure your service is up and running, we'll be glad to help out. When did this issue start? What is your ZIP code?

~Freddy

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tullymars
Enthusiast - Level 1

Issue began  about 5 months ago and over the past month it has become worse. 

07860

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vzw_customer_support
Customer Service Rep

Thanks for following up. Our goal is to get you up and running. 

 

We sent you a Private Message, please review at your earliest convenience.

~Gilbert

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