Poor coverage

Cene48
Enthusiast - Level 1

We just moved to shadow creek ranch in Pearland Texas 77548 and my wife and I both have iPhone 15. We barely have 1 bar in this area and frequently get dropped calls. What can we do to improve this?

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4 Replies
SynthpopAddict
Champion - Level 1

Someone else posted a thread about a month or 2 ago saying the same thing.  Verizon must just not be any good in Pearland.  Realistically, your options are to either install a cell phone signal booster system in your home (these are costly) or switch carriers.

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I'm not a Verizon employee, just another customer trying to help.
vzw_customer_support
Customer Service Rep

Hello, Cene48. Congrats on the new move. Help is here. Please tell me more about what you are experiencing. Does this primarily happen at your new home? If yes, how far must you go before you see a positive change in your service? 

-Natasha

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Cene48
Enthusiast - Level 1

Yes it is generally around our neighborhood. That is bad. We have to drive closer to  288 before we get good signal. It is a bit frustrating. 

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vzw_customer_support
Customer Service Rep

Cene48m, thank you so much for the additional information. We're going to send you a Private Message so we can help.

~Jesse

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