Quality of serviceQuality of service this messages for cheryl and the outstandable.This is lisa with supportinics I am an invoiced number

Pksmith
Enthusiast - Level 1

The quality of my verizon service has greatly declined. I suffer frequent call dropped and inaccessible internet conditions.  This did not happen in the past. I purchased a new phone in effort to solve this problem...it did not help. The service continues to decline.  

What is the problem? 

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vzw_customer_support
Community Manager
Community Manager

We're disappointed to learn you've been experiencing service issues, pksmith. We want you to have the best possible service wherever you need it. Please tell us more about what you are experiencing. When did these issues originally begin? Is this an issue at multiple locations or one specific location? Is anyone else in your area experiencing the same issues? 

-Danielle

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vzw_customer_support
Community Manager
Community Manager

Hello Pksmith, we want to help review your service issues with your signal. So, we can better assist, we will be reaching out via Private Message.

 

-Sarge

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