Request Chat Log when no longer a customer

Bella1769
Newbie

I can't chat any longer as my account has been closed, even when I go into disconnected account it won't let me chat, how can I get the chat history / transcript from a chat earlier this year?

0 Likes
1 Reply
vzw_customer_support
Customer Service Rep

Hello Bella1769,

 

We are saddened to hear you are no longer a customer of ours. There are no options to provide a chat transcript. If you have any questions, we are more than happy to help. You can also call into us at 800-922-0204.

 

-Christopher

0 Likes