What phone settings do I need for an iPhone 13 to be able to connect to an LTE Newtwork Extender?
mojodeafdog
Newbie

I have problems with phone call quality - I can hear other people just fine, but they miss brief intervals of silence - losing a words or couple of words throughout my calls with them. It only happens when I'm at home. (The only way I can have decent phone calls is if I turn on Wifi calling and set my phone to airplane mode when at home., basically forcing my calls to go through wifi.) Verizon Tech Coaches couldn't solve the problem so they recommended an LTE Network Extender and sold me one (not cheap!).  I'm able to set it up just fine. It finds multiple satellites. But I cannot get my iPhone 13 to connect to it.  Verizon Tech Coaches have not been able to figure out why not. But it seems this problem has been reported before for iPhone 13s. Are there specific settings needed? 

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vzw_customer_support
Customer Service Rep

Your time is valuable and we are here to help. Please tell us, what process are you currently taking to connect? ~Geo

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