cant link to my account on app

Mark2884
Newbie

I opened a new mobile phone number, but I can't activate it on the APP and link the account. As a result, I can't set up automatic payment. Does anyone know what to do?

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vzw_customer_support
Customer Service Rep

 

Hello Mark2884. We would love to help. Was this a prepaid line? how did you start a new line? -Joe

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