cell service

july13
Newbie

What can Verizon do to  keep up with the other cellular providers regarding cellular service?  my phone is useless inside my home and rarely works outside.  T-Mobile, ATT users don't seem to have that problem in my area.  I've been with the same provider since 1993 but looking to change the five lines we currently own. 

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2 Replies
vzw_customer_support
Customer Service Rep

We're terribly sorry for any issues you have encountered with your service july13. We always want our customers to have the best experience possible. However, there are times where outside factors can affect your signal. We will send you a private message to try and troubleshoot and further assist. 

~Ivone

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vzw_customer_support
Customer Service Rep

 

I'm sorry we missed you. Please send us a private message or contact us here: https://www.verizon.com/support/contact-us/ -Joe

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